What is the role of trust in our lives? What is the difference between trust and distrust? It turns out that trust and distrust and distrust are not part of the same continuum – and in our brains they live in two different places – each one has a role in how we connect with others and also in the quality of our conversations. Conversational Intelligence is the ability to understand how to establish conditions for higher levels of trust in our lives. Judith E. Glaser interviews Angelika Dimoka, Ph.D., and Paul Pavlou, Ph.D. from Temple University Fox School of Business on how to harvest trust at work.

For more information contact: Judith E. Glaser at www.creatingwe.com, or email jeglaser@creatingwe.com.